Terms of Service

1. Introduction

Welcome to HOSTELZA ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services located at hostelza.com (the "Service") operated by HOSTELZA.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. User Accounts

2.1 Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to create an account

2.2 Account Types

• Student/Client: Search and browse hostel listings, contact hostel owners
• Hostel Owner: List and manage hostel properties, access analytics

3. Hostel Listings

3.1 For Hostel Owners

• You must provide accurate and truthful information about your hostel
• Photos must accurately represent the actual hostel facilities
• You must maintain the accuracy of your listing information
• You are responsible for responding to inquiries in a timely manner
• HOSTELZA reserves the right to verify and approve all listings

3.2 Prohibited Content

Hostel listings must not contain:

• False, misleading, or deceptive information
• Discriminatory language or practices
• Inappropriate or offensive content
• Spam or promotional content unrelated to the hostel

4. User Conduct

When using HOSTELZA, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload malicious code or attempt to disrupt the service
• Create multiple accounts to circumvent restrictions
• Engage in harassment, abuse, or discrimination
• Use the service for commercial purposes without authorization
• Scrape or collect data from the service without permission

5. Privacy and Data Protection

• We collect and process personal data as described in our Privacy Policy
• We implement appropriate security measures to protect your data
• You have the right to access, update, and delete your personal information
• We may use analytics data to improve our services

6. Payment and Fees

6.1 Basic Services

Basic hostel listing and searching services are provided free of charge.

6.2 Premium Services

• Featured advertising may require payment
• Premium listing features may incur additional costs
• All fees will be clearly communicated before purchase
• Payments are processed securely through third-party providers

7. Intellectual Property

• HOSTELZA and its content are protected by intellectual property laws
• You retain ownership of content you upload to the service
• By uploading content, you grant us a license to use it for service provision
• You must respect the intellectual property rights of others

8. Disclaimer and Limitation of Liability

• We provide the service "as is" without warranties of any kind
• We are not responsible for the accuracy of hostel information
• We are not liable for disputes between users and hostel owners
• Users are responsible for verifying hostel information independently
• Our liability is limited to the maximum extent permitted by law

9. Termination

• You may terminate your account at any time
• We may suspend or terminate accounts for violations of these Terms
• Upon termination, your access to the service will cease
• Some provisions of these Terms will survive termination

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore, Pakistan.

12. Contact Information

If you have questions about these Terms, please contact us: